btdk3 Privacy Policy

Types of personal information collected

2.1 Registration Information

When you open an account at btdk3, we collect the following information:

• Full name and nickname
• Date of birth — for age verification (21+ years)
• Valid email address
• Preferred username and password (stored in encrypted form)
• Mobile number (for verification)
• Residential details

2.2 Identity Verification Information (KYC)

To ensure a safe gaming environment and protect the security of financial transactions, we may carry out an identity verification process for transactions above a certain amount. This process may require a copy of a national identity card, passport, or equivalent government-issued document.

2.3 Financial Transaction Information

The necessary payment information is recorded at the time of each deposit and withdrawal. At btdk3 we accept bKash, Nagad, Rocket, Upay, and bank transfers. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000.

• Transaction date and time
• Transaction amount (in taka)
• Payment method type
• Last few digits of the mobile banking number (not the full number)

2.4 Technical and Browsing Information

Some technical information is automatically collected while using our platform:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and list of pages visited
• Information collected through cookies and similar technologies
• Referral source (if any)

2.5 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we record gaming history, betting patterns, and session duration. This information is used to protect your account and to detect unusual activity.

How we use your information

3.1 Account Management

Your personal information is essential for creating, verifying, and managing your btdk3 account. This information is used to verify logins, recover passwords, and ensure account security.

3.2 Payment Processing

The necessary financial information is used to complete your deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, or bank transfer. Every transaction is secured with SSL encryption.

3.3 Security and Fraud Prevention

We analyse your information to detect and prevent account hacking, money laundering, and fraudulent activity. Automatic alerts are sent in the event of unusual activity.

3.4 Service Improvement and Personalisation

By analysing your gaming preferences and usage patterns, we provide you with relevant game recommendations and promotional offers. This helps improve your overall gaming experience.

3.5 Legal Compliance

We retain the necessary information to comply with applicable laws and regulations, to respond to requests from regulatory authorities, and to resolve disputes.

3.6 Customer Support

Our 24/7 live chat support team can view your account information to assist you effectively. However, support agents will never be able to see your full password or the details of your financial accounts.

When and with whom information is shared

btdk3 does not sell your personal information or transfer it to third parties for commercial purposes. Information may be shared in the following limited circumstances, and always under strict confidentiality agreements:

• Payment processors: The minimum information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
• Technology service providers: Trusted providers of server hosting, data analytics, and security services operate under our oversight and strict contracts.
• Game providers: Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may receive the minimum information necessary to operate games.
• Legal requirements: Information may be provided in response to a court order or a lawful request from a competent authority.
• Fraud prevention: Information may be shared with relevant authorities to investigate or prevent fraudulent activity.

Beyond the circumstances described above, no information is provided to third parties without your explicit written consent.

Cookie Policy

The btdk3 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Essential Cookies

These cookies are essential to ensure the core functionality of the platform. They are used to maintain login sessions, security tokens, and user preferences. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences — such as language selection and game settings. They can be disabled through your browser settings, though doing so may affect some functionality.

5.3 Analytics Cookies

These cookies are used to collect anonymous statistics for monitoring platform performance and improving services. The information collected is completely anonymous and cannot identify any individual.

Most cookies can be managed by changing your browser's cookie settings. However, disabling essential cookies may mean our services do not function correctly.

How we keep your information secure

btdk3 uses the highest industry-standard security technology to protect your personal and financial information:

• SSL/TLS Encryption: All data transmission through our website and app is protected with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — it is encrypted using industry-standard cryptographic hashing methods.
• Two-Step Verification: Two-step verification is available for additional protection.
• Regular Security Audits: The security of our systems is regularly tested by third-party experts.
• Data Access Controls: Only authorised staff who need it for their work can view your information.
• Secure Data Centres: All data is stored on secure servers with no unauthorised access.

However, it is not possible to say that any information on the internet is completely 100% secure. If you suspect any security risk, please notify us immediately at [email protected].

Your data rights

As a user of btdk3, you have the following rights over your own information:

8.1 Right to Access Information

You may request to know what information we hold about you. Submit a request to [email protected] and we will respond effectively.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. Many details can be updated directly through the support team or your account settings.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, this request may not be fully possible to fulfil where legal obligations, financial transaction records, or ongoing disputes are involved.

8.4 Right to Data Portability

You may request to receive your personal information in a structured, commonly used format.

8.5 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted, though this may affect our ability to provide services.

To exercise these rights, contact us at [email protected]. We will respond to your request as soon as possible.

Age Restriction for Under 21

btdk3 is strictly operated for users aged 21 and above. Our platform is open only to those who are 21 years of age or older.

We verify date of birth during the registration process. If any user is found to have registered by providing a false age, that account will be immediately closed and the balance will be forfeited.

We do not knowingly collect or store information from anyone under the age of 21. If you believe someone below this age limit is using our platform, please notify us immediately at [email protected].